Cancellation and Refunds

Last updated 8 November 2026.

Purffle Chartwright is run by Chaman Raj Ragu, trading as Purffle. Every account can use the Free plan for as long as it likes, so please use it to decide before you buy.

Cancellation

Passes are paid once and never renew, so there is nothing to cancel: a pass simply ends when its days are used up.

Card passes (US dollars, through Gumroad) do not renew, so there is nothing to cancel: the plan ends when its days are used up.

Refunds

Payments are not refunded. The only exceptions are:

• a payment taken twice by mistake for the same purchase;
• a payment that went through but did not give you the plan, which we could not fix;
• any refund the law requires.

To ask for one of these, email support@purffle.com within 30 days of the payment with your account email and the order or payment reference from your receipt. An approved refund goes back to the original payment method within 5 to 7 working days. A refunded payment's plan days are removed from the account.